Privacy Policy

Welcome to Finbby ("Finbby," "we," "us," or "our"), a service provided by Dobby Bots. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI MACD analysis service via Line or Telegram (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

Personal Data

While using our Service, primarily through chat interactions on Line or Telegram, we may collect the following information:

• Chat Identifiers: Your Line or Telegram user ID or identifier, necessary to communicate with you via the platform.
• Analysis Requests: The stock or cryptocurrency tickers, timeframes, and any related messages you send us to request analysis.
• Usage Data: Information about how you interact with the Service, such as the frequency of your requests and types of analysis performed. This is typically aggregated and anonymized.

We do not directly collect your name, email address, phone number, or other personally identifiable information unless you voluntarily provide it to us through direct communication (e.g., support requests outside the primary chat function).

Derivative Data

Information our servers automatically collect when you access the Service via Line/Telegram, such as your IP address (potentially logged by the chat platform or our hosting infrastructure), device type (as reported by the chat platform), and the dates/times of your requests.

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

• Provide, operate, and maintain our Service.
• Process your analysis requests and deliver the results.
• Improve, personalize, and expand our Service.
• Understand and analyze how you use our Service.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes (where permitted).
• Monitor and analyze usage and trends to improve your experience with the Service.
• Detect, prevent, and address technical issues and potential misuse.
• Comply with legal obligations.

How We Share Your Information

We do not sell your personal information. We may share information we have collected about you in certain situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., cloud hosting, data analysis, chat platform infrastructure).
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.

Data Retention

We will retain your information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the personal data we hold about you. To exercise these rights, please contact us using the contact information provided below. Note that we may need to verify your identity before responding to such requests, and access may be limited by the information available to us via the chat platforms.

Children's Privacy

Our Service is not intended for use by children under the age of 13 (or equivalent minimum age depending on jurisdiction). We do not knowingly collect personally identifiable information from children. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: